When You Call, Respect
The Customers Time
by Tom Egelhoff
Mark Twain once said that the most valuable item was real estate because they aren't making any more. I would respectfully disagree that the most important item is time. Even though they make a new 24 hours every day.
Your use of your time is very important to your business. You don't want to waste any of it. Time is money someone once said.
When you call a customer, ask them if they have time to speak to you now. If not, arrange a better time to call back and do it. You will have a better chance of getting your message across if you have shown respect for your customers time.
Return to the "How to Build a Business" Directory
Top : Home
Listen in on Tom's weekly radio show "Open For Business" on AM 1450 KMMS Radio, Bozeman.
Have a business question for Tom? Click here to get Tom's advice for free.
Stay up to date on business issues. Join Tom's Blog.
This article may be reproduced for your non-profit group or organization provided it is not altered in any way and the following is attached:
Used With Permission
© Eagle Marketing PO Box 271, Bozeman, MT 59771-0271
http://www.smalltownmarketing.com - (406) 585-0219 - Toll Free (888) 550-6100
Based in Bozeman, MT, Tom Egelhoff is the author of How To Market, Advertise & Promote Your Business Or Service In A Small Town, and The Small Town Advertising Handbook: How To Say More And Spend Less. He is also a seminar and workshop presenter and trainer. He may be reached at 888-550-6100 or PO Box 271, Bozeman, MT 59771-0271
Would you like Tom Egelhoff to speak at your business function or convention?
Click here for information, topics and pricing.
Top : Home