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Small Town Marketing.Com Download
F.A.Q. Answer Page
Thank you for visiting the download FAQ
answer page. Here are the most common questions I receive. If
I missed your specific question please email me at: tommail@smalltownmarketing.com
Here we go:
What are the advantages of downloading
the books instead of buying softcover copies?
How does the download work? What do
I have to do?
How do I know the download will work
with my computer system?
What happens if I put in the wrong information?
Am I charged to try it again?
I have no idea who you are. Why should
I trust you with my credit card number?
If your book's so great how come
I can't find it on Amazon.Com?
Is it safe to download things off the
Internet?
So,
how do I order your books? Click Here.
What
are the advantages of downloading the books instead of buying
softcover copies?
Here are the most common reasons people give me for downloading
the book.
- 1. You get
the books immediately.
You need the information now! Why wait for a book to be shipped?
- 2. Save shipping costs
(This is a lot of money if you are outside the U.S. A lot of
orders are emailed to Australia, Canada, Asia and Europe)
- 3. The books themselves are cheaper
- You save $5.00 over the soft cover price plus shipping. ($4.50
to $25.00 depending on where in the world you are. Order both
and save even more.
- 4. You can copy the parts you need
into your own word processing program and create your
own marketing plan by typing it within the book itself.
- 5. Use the Acrobat "find"
feature to search for
any word or phrase in the books. This way you can find the answers
you need faster than flipping pages.
- 6. You can print out all or part
of the books, whichever you need. Or even compile
specific paragraphs for employee training or other uses.
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Order Page]
How does
the download work? What do I have to do?
Right now the only way to download the book is with a credit
card. We are examining other ways to purchase and will inform
you here when they are available. You can get a softcover book
on CD by mail with check or money order by clicking HERE.
To download the book, do the following:
- About half-way down the home page, you'll find several "Secure
Order" link. Or simply click
here
- Click the link and you will be taken to the Secure
Order Page.
- Enter your name, address, zip, phone, email address (for
a receipt) credit card number and expiration date.
- Select the version(s) of the books that you want to order.
- When you submit the order form your card is verified by my
credit card processor. For your protection they make sure that
the name, address and card number all match in case your card
might have been stolen. They verify your card and approve the
order. Your credit card number does not go to me or my site.
Your information never leaves a secure environment during processing.
(This process takes about 3-5 seconds depending on your system)
- If you order soft cover books they will go out priority mail
the following business day. If you order the electronic version
they will be emailed to you in a matter of minutes.
- Finally, you and I each receive an email letting us know
an order has been processed and delivered.
- Now
that you see how easy it is why not order now on my secure page?
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Order Page]
How do
I know the download will work with
my computer system?
If you can receive email you will receive your books. They
are emailed as an attachment in Acrobat PDF (Portable Document
File) format. You will need Acrobat Reader to open the pdf format.
Most Windows versions ship with this program already installed.
If not you can download it free at:
http://www.adobe.com/products/acrobat/readstep2.html
[Return to Questions] [Main Menu] [Secure
Order Page]
What happens
if I put in the wrong information? Am I charged to try it again?
If your information you provide does not match the billing
information of your credit card the sale will be rejected. So
you can re-submit the correct information without being charged
twice. If you receive two email receipt notices then you have
been charged twice. I will also be notified anytime there are
two sales on one card so I can void one of them so you will not
be charged twice.
Your complete satisfaction is very important
to me. I never want to have an unsatisfied customer and will
do whatever is necessary to make sure you are completely satisfied
with our products and services.
You can download the book right now by clicking here.
[Return to Questions] [Main Menu] [Secure
Order Page]
I have
no idea who you are. Why should I trust you with my credit card
number?
If you go to the bottom of my secure order page located here,
you will see that we do not capture your credit card number at
our business. When you submit the order for a book, your credit
card number goes directly to the credit card company in encrypted
form. The only information we get back by email is name, address
and phone and if you downloaded the book or if we need to mail
you a softcover copy. They do not send us your credit card
number.
I don't have to tell you that the Internet is filled with
fraudulent claims and bogus products. It's not easy for anyone
to conduct business in that kind of environment. I take great
pride in my honesty and integrity, but those are just words.
I offer a 100%, no questions asked,
money back guarantee, but those are just more words. How
do you know if I really do that?
If you look around my site you will find my physical street
address and home phone number at the bottom of every page. My
state and city business license information can be found here. My internet registration information
can be found here,
just type smalltownmarketing.com in the search box.
If you don't mind making a few phone calls, here are some
places you can contact and ask about me and/or my book.
Bozeman Daily Chronicle - 406-587-4491
http://www.gomontana.com
Bozeman Chamber of Commerce - David Smith-Director - 406-586-5421
http://www.bozemanchamber.com/
I am a past Chamber Board Member and Past Chairman of the
Business Support Committee of our local chamber.
United Way of Gallatin County - Carol Townsend-Director -
406-587-2194
http://www.gomontana.com/unitedway
I am a former member of the Board of Directors
City Hall of Bozeman - Business Licenses Division - 406-582-2300
My state and local business license numbers are here.
If you are still uncomfortable about using your credit card
over the Internet, see the next question or use a money order
on our Mail Order Page.
Downloading
the book is as safe as clicking here.
[Return to Questions] [Main
Menu] [Secure
Order Page]
If
your book's so great how come I can't find it on Amazon.Com?
Actually, IT IS ON Amazon.Com.
But you are going to pay more at those places. Prices range from
$19.95 to $24.95 depending on the company. Or, you can download
it right here, right now on our encrypted secure page
for only $14.95 and no shipping by Clicking
Here.
If you would like to see the Amazon listing of the book, including
reviews of people who have purchased the book, or order it there,
you'll find it by
Clicking
Here!
[Return to Questions] [Main
Menu] [Secure
Order Page]
Is it safe
to download things off the internet?
The following quote is from an article about Internet Credit
Card Fraud at Scambusters. A site devoted to Internet commerce
safety. You can read the entire article at www.scambusters.org.
"Over the past four years, there has been an enormous
amount of publicity about the dangers of credit card fraud on
the Net. When you add movies like "The Net" to the
news articles about Internet fraud, it's hardly surprising that
consumers are nervous about giving out their credit card numbers
over the Net.
Yet, as many savvy Internet shoppers now know, the reality
is that it's actually much safer to enter
your credit card number on a secure on-line order form than it
is to give your credit card to a waiter at a restaurant.
After all, what's to stop the waiter from writing down your
credit card number and placing orders on the phone with it later?
And research shows that the rate of fraudulent purchases made
by cell phones is much higher than credit card fraud on the Net."
If you go to the bottom of my secure on-line order page located
here,
you will see that we do not capture your credit card number at
our business. When you submit the order for a book, your credit
card number goes directly to the credit card company in encrypted
form. The only information we get back by email is name, address
and phone and if you downloaded the book or if we need to mail
you a softcover copy. They do not send us your credit card
number.
Beware of Viruses, Protect yourself
It's not safe, however, to do anything on the Internet
without virus protection. If you don't find a bug, sooner
or later, one will find you. You should not even be on
the Internet period...without some form of virus protection.
A virus protection program is absolutely essential anytime you
are planning to log onto the internet to do anything.
In the case of my book, it is housed on a secure server, so
it is not accessible to normal Internet traffic and is virtually
virus proof.
In addition, I and my ISP (Internet Service Provider) do virus
checks regularly to make sure that our systems are as clean as
we can possibly make them. Every computer or server used in the
connection to our site, our downloads or any other Internet communication
is equipped with the latest versions of the most efficient virus
checkers we can find.
Do a search for "virus protection programs"
and get one as soon as possible or go to:
http://www.symantec.com/
(They have no affiliation with my site.)
Downloading
the book is as safe as clicking here.
[Return to Questions] [Main
Menu] [Secure
Order Page]
Based in Bozeman, MT, Tom Egelhoff is the author of How To Market, Advertise & Promote Your
Business Or Service In A Small Town, and The
Small Town Advertising Handbook: How To Say More And Spend Less.
He is also a seminar and workshop presenter
and trainer. He may be reached at 888-550-6100 or PO Box
271 Bozeman, MT 59771-0271
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