Listen and Earn!
I usually save visitor tips for the tip of the month section but this tip is so important I wanted to get it out and working for all of you as soon as possible. These are the kinds of things that successful businesses do.
This tip of the week comes from:
Chris Cox
Creative Colors Carpet Dyeing & Cleaning
1980 Briarwood St.
Dunedin, Fla. 34698
(727) 799-3963I own & operate a carpet dyeing & cleaning business. I find that I am able to"get closer" to my customers because of having a small business. I have found that in speaking to customers on the phone I write down some small or insignificant thing that may be going on in their life.
I had a customer call back 4 months after giving an estimate for new carpet. She was not sure if I was just being polite when I said I remembered her. After asking how her son's baseball team fared in the playoffs 4 months earlier... I got the job.
The quick note I had jotted down on her file was just the trick.
Thanks Chris for a really great business tip. (Main Menu)
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